ChatGPT Instant Checkout is a new capability since 2025 developed by OpenAI that allows users to discover, configure, and purchase products directly within ChatGPT—without leaving the conversation.
This functionality is powered by the Agentic Commerce Protocol (ACP), an open standard that defines how merchants’ systems interact with AI agents.
Merchants connect their product catalog through a structured product feed, expose checkout endpoints via the Agentic Checkout API, and process payments securely through delegated payment providers like Stripe.
Together, these layers create a smooth, conversational shopping experience that merges AI discovery with secure e-commerce execution.
Shopping Research is a feature in ChatGPT that acts as a personalized shopping assistant.
Simply describe what you’re looking for, such as “a lightweight laptop for travel”, and ChatGPT gathers product details, reviews, specs, prices, and comparisons from the web.
You can refine the results by marking products as “Not interested” or “More like this”, helping ChatGPT understand your preferences.
At the end, you receive a custom buyer’s guide that explains the pros, cons, and trade-offs of each option, making your purchase process easier and more informed.
Your privacy remains a priority when using Shopping Research.
ChatGPT does not send your personal information, queries, or preferences to retailers or third-party sites.
The tool simply gathers publicly available product information online, such as specifications, reviews, and prices, and organizes it into a personalized buyer’s guide for you.
You stay in full control, and no personal data is exchanged during the process.